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In Sharepoint Quick link web part, links are not working post refresh or first click. They are getting vanished.

Mohammed Dawood 20 Reputation points
2024-05-06T05:28:30.1866667+00:00

Hi Team,

I have created a sharepoint site using its web parts. Once the quick links are configured and publised, for the first time the link will work with out refreshing the page. Once the page is refreshed, the links will stop working. I tried all the ways of connecting the pages to different site page and using "Open in new tab" option, still the behavior is same.

Need your help in fixing this issue. Not sure how do I fix this?

Thanks in advance.

Below is the snap of the quick links post page refresh for your reference.User's image

Regards,

Mohammed Dawood

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. Haoyan Xue_MSFT 20,431 Reputation points Microsoft Vendor
    2024-05-06T07:40:36.8166667+00:00

    Hi @Mohammed Dawood ,

    Thank you for posting in this community.

    I found a thread similar to yours: One workaround is to rename the page that you’re attempting to add to the Quick Links. Delete the existing page name and manually re-type it.

    Reference:https://techcommunity.microsoft.com/t5/sharepoint/quick-links-webpart-will-not-open-link/m-p/2271627

    If that doesn't work. Since we can't reproduce your situation, we need to narrow down the problem and try some things.

    1.You could try to clear browser cache then restart it. Sometimes cached data can cause unexpected behavior.

    2.Try to use a different browser or your browser's InPrivate mode to see if the same error occurs.

    3.Are other users with permissions facing the same problem? View through another computer or account.

    4.Whether all SharePoint pages have the same problem? You could create a new SharePoint page to check.

    5.Test if the issue is reproduced in another SharePoint site.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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    1 person found this answer helpful.

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