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Global Secure Access - "Application operation failed" on any Application change?

Luis Garcia 45 Reputation points
2024-05-08T18:44:25.9433333+00:00

Is anyone else having issues with any configuration change with Global Secure Access. I keep getting

"Network Access Settings" - "Application Operation Failed when I try adding or editing any option under 'Application Segment sections'. Just started happening today.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,776 questions
Accepted answer
  1. Marilee Turscak-MSFT 34,546 Reputation points Microsoft Employee
    2024-05-09T20:16:19.81+00:00

    Hi @Luis Garcia,Thanks for reporting the issue and confirming that it is resolved for you. Based on your report and reports from other customers, the team was able to collect data to resolve this issue. My colleague from GSA also confirmed that the issue has been fixed and tested.

    Summary

    Customers using the private access profile of Global Secure Access were experiencing issues saving when they tried to edit or modify their application segments.

    Cause

    There was a configuration change that impacted certain tenants.

    Resolution

    A fix was deployed and tested today.

    If the information effectively summarized the resolution, please Accept the answer. This will help us and improve searchability for others in the community who may be researching similar issues.

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  1. Luis Garcia 45 Reputation points
    2024-05-09T17:10:24.7466667+00:00

    ok looks like it is working now. Thank you!

    1 person found this answer helpful.
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  2. Craig Boydell 5 Reputation points
    2024-05-09T11:25:54.75+00:00

    Looks like the GUI is sending invalid requests to the API endpoint.

    Request when creating a new Quick Access:User's image

    Response from API (note the capital EN, even though the payload didn't have this):
    User's image

  3. bastien werhann 0 Reputation points
    2024-05-19T16:21:46.8866667+00:00

    Hello,

    I’m using a demo tenant and still having this issue, is the fix still rolling out ?

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