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Contact automaticaly hidden in GAL

thomas viardot 20 Reputation points
2024-05-09T18:18:18.6166667+00:00

Hello,

In EOL each contact that is present is automaticaly hidden from the Global Address List.

If i try to change it in the contact GAL visibility section buy out the switch to off and save, it automatically went back to ON. Is there an admin parameter somewhere that set all contact to On for Hidden from GAL ?

Tx !

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Vasil Michev 96,676 Reputation points MVP
    2024-05-10T07:55:23.53+00:00

    Looks like there is an issue with the EAC. You can perform this operation via PowerShell:

    Set-MailUser user@domain.com -HiddenFromAddressListsEnabled $false
Set-MailContact user@domain.com -HiddenFromAddressListsEnabled $false

    Depending on the type of contact, you can use Set-MailUser or Set-MailContact respectively.

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  1. Xintao Qiao-MSFT 75 Reputation points Microsoft Vendor
    2024-05-10T10:43:07.9533333+00:00

    Hi,

    Based on your description, here are a few suggestions:

    1. You can create a new contact and observe if its visibility status changes automatically.
    2. After my testing, the contact's visibility status does not automatically shift, which suggests that there is no direct function to automatically shift his visibility status.
    3. You can check to see if there are any automatically running scripts or programs that affect the contact visibility status.
    4. To make all contact visibility states on, you can use the command in the Power Shell:  Get-mailcontact -ResultSize Unlimited| Set -mailcontact -HiddenFromAddressLists Enabled $false
    5. Use the Search-AdminAuditLog -Cmdlets New-RoleGroup,New-ManagementRoleAssignment command to search the administrator audit log to see if any other administrators are modifying the contact visibility state.

    If my answer helps you troubleshoot or solve your problem, please click Accept Answer so that others can refer to it if they encounter similar problems!

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