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Unable to share files outside of my organization with oneDrive

Bianca 1 Reputation point
2020-08-04T20:16:43.183+00:00

Hi,

we want to share certain folders with clients via a link.

UPDATE: This is a group / shared team folder!

It shows me a message when I click "share" that my admin has to allow this for our organization
15439-error.jpg

However, looking into our admin it is enabled:

15549-error2.jpg

How can we fix this?

I have tried clicking on everything possible

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  1. Trevor Seward 11,691 Reputation points
    2020-08-04T20:33:48.487+00:00

    Go to https://<tenantName>-admin.sharepoint.com/_layouts/15/online/AdminHome.aspx#/sharing to see what the sharing settings are set to tenant-wide and adjust from there.

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  2. Vasil Michev 97,386 Reputation points MVP
    2020-08-05T05:18:48.34+00:00

    If those files are stored within a Group/Team, this is the expected behavior.

  3. Emily Du-MSFT 42,821 Reputation points Microsoft Vendor
    2020-08-05T08:35:33.51+00:00

    You should enable external sharing in both tenant level and site level.

    1.Tenant level:

    SharePoint admin center -> Polices -> Sharing -> Set “Least permissive” as Anyone.
    15720-1.png

    2.Site level:

    SharePoint admin center -> Active site -> Find your site -> Sharing -> Set “External sharing” as Anyone.
    15767-2.png

    Also make sure that the Limited-access user permission lockdown mode feature in the site collection features is deactivated.

    Reference:
    sharing-options-grayed-out-when-sharing-from-sharepoint-online-or-onedrive

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