如何修复windows11电脑出现蓝屏和重启的问题,错误是APC_INDEX_MISMATCH (1)

逸博 李 20 Reputation points
2024-05-19T13:03:21.89+00:00
************* Preparing the environment for Debugger Extensions Gallery repositories **************
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   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\桌面\051924-13187-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (32 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0xfffff807`79200000 PsLoadedModuleList = 0xfffff807`79e13130
Debug session time: Sun May 19 20:50:05.214 2024 (UTC + 8:00)
System Uptime: 0 days 1:57:03.898
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..........................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`0a3e6018).  Type ".hh dbgerr001" for details
Loading unloaded module list
............
Cannot read PEB32 from WOW64 TEB32 0a29e000 - Win32 error 0n30
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff807`79617f80 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffa007`9daef2b0=0000000000000001
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
BugCheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->CombinedApcDisable field. This consists of two separate 16-bit
fields, the SpecialApcDisable and the KernelApcDisable. A negative value
of either indicates that a driver has disabled special or normal APCs
(respectively) without re-enabling them; a positive value indicates that
a driver has enabled special or normal APCs (respectively) too many times.
Arguments:
Arg1: 0000000077981cf3, Address of system call function or worker routine
Arg2: 0000000000000000, Thread->ApcStateIndex
Arg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
Arg4: ffffa0079daef4e0, Call type (0 - system call, 1 - worker routine)

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1453

    Key  : Analysis.Elapsed.mSec
    Value: 4141

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 140

    Key  : Analysis.Init.Elapsed.mSec
    Value: 6600

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 101

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x1

    Key  : Bugcheck.Code.TargetModel
    Value: 0x1

    Key  : Dump.Attributes.AsUlong
    Value: 808

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Failure.Bucket
    Value: 0x1_SysCallNum_1b0007_nt!KiSystemServiceExitPico

    Key  : Failure.Hash
    Value: {1d25e8fe-40eb-1b84-9166-c3af30bbaf7e}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 4853999

    Key  : Hypervisor.Flags.ValueHex
    Value: 4a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7


BUGCHECK_CODE:  1

BUGCHECK_P1: 77981cf3

BUGCHECK_P2: 0

BUGCHECK_P3: ffff

BUGCHECK_P4: ffffa0079daef4e0

FILE_IN_CAB:  051924-13187-01.dmp

DUMP_FILE_ATTRIBUTES: 0x808
  Kernel Generated Triage Dump

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  ŒŽLހsð.exe

STACK_TEXT:  
ffffa007`9daef2a8 fffff807`7962de29     : 00000000`00000001 00000000`77981cf3 00000000`00000000 00000000`0000ffff : nt!KeBugCheckEx
ffffa007`9daef2b0 fffff807`7962dce9     : 00000000`77984770 00000000`17aebb98 00000000`1281fda0 00000000`0a29c000 : nt!KiBugCheckDispatch+0x69
ffffa007`9daef3f0 00000000`77981cf3     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x3ad
00000000`1281ea48 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77981cf3


SYMBOL_NAME:  nt!KiSystemServiceExitPico+3ad

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.3593

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  3ad

FAILURE_BUCKET_ID:  0x1_SysCallNum_1b0007_nt!KiSystemServiceExitPico

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1d25e8fe-40eb-1b84-9166-c3af30bbaf7e}

Followup:     MachineOwner
---------


Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,499 questions
0 comments No comments
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Accepted answer
  1. Hania Lian 9,196 Reputation points Microsoft Vendor
    2024-05-21T03:12:40.51+00:00

    您好。

    从bugcheck code看大概率是 驱动适配错误造成的蓝屏,也就是安装的驱动不兼容造成的。当然也有可能是系统文件损坏,或者驱动损坏造成的。

    Bug 检查 0x1 APC_INDEX_MISMATCH - Windows drivers | Microsoft Learn

    报错显示是一个内核的错误,没有特别的信息,可以参考上方的链接进行查看。

    同时建议您检查更新,并更新安装显卡驱动再观察。


    如果答案有帮助,请点击”接受答案“并投赞成票。

    1 person found this answer helpful.
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