Cloud Connector Edition - Hybrid Voice Guide - Version 2.0

Since the first release of Microsoft Cloud Connector Edition a lot of changes where introduced. you also find the Admin Guide here: Admin Guide Cloud Connector Edition for Cloud PBX - Office 365 -Sonus Cloud Link. CCE Multi-Site and User configuration is fully covered now.

5 Star
7,474 times
Add to favorites
Office 365
E-mail Twitter Digg Facebook
Sign in to ask a question

  • HA
    1 Posts | Last post November 11, 2016
    • Hi Thomas, is it possible to install the HA server across different data center (sites)?
      1. Scenario is that customer has multiple sites within same CITY and they have a Active-Active PSTN breakout from the sites.
      2. Understand that in an multi-site PSTN Scenario, Users outbound calls are though their respective PSTN sites (CCE), but what about the incoming calls - Can MUNICH user receive call through LONDON CCE (just assumption).
  • Cloud Connector productive Environments
    1 Posts | Last post October 28, 2016
    • Did you ever use CC in productive Environments?
  • CCE Voice Routing with multi-site (generics)
    3 Posts | Last post October 17, 2016
    • Hi Thomas, 
      I have question on multi-site PSTN out.
      User A is associated with MUNICH
      User B is associated with LONDON
      User A can use London PSTN to out?
      User B can use Munich PSTN to out?
      Or they can only use their associated PSTN site to dial out?  Since we can't control the dial plan and voice policy.
    • Hi Mike,
      well, making it clear: a user assigned to a PSTNSite can ONLY us the Gateway/PSTN Breakout on this Site. He cannot user any other breakout. 
      Like in your example, a cross breakout is not possible. 
      Meaning MUNICH Site = MUNICH PSTN Breakout.
    • Hi Thomas,
      Thanks for your clear guide.
      I still have another three questions :
      1. External certificate need prepare myself? 
      I need use windows MMC to generate certificate request and pass to external root CA to approve the certificate?
      I usually use edge server deployment wizard to generate certificate request when deploy on-premise server.
      2. Azure voice mail. 
      I test it is forward mail with mp3 attached, it can't play on sfb mobile apps and Desktop client like on-premise exchange voicemail or exchange online UM hosted mail?
      3. Dial plan
      I can't control dial plan, if the dial region is on US +1. 
      When I type 1234567 it will auto +11234567 to the SBC ?