How to fix "The Microsoft Office cache encountered a problem" (with Office 2013 ProPlus) (PowerShell)

Introduction
This script shows how to fix "The Microsoft Office cache encountered a problem" (with Office 2013 ProPlus).

Scenarios
Some customers come across this issue that there will be an error or prompt The Microsoft Office cache encountered a problem (with Office 2013 ProPlus) when they use office 2013. This script is to try fixing that issue.

Script

Step 1: Right Click the script and select Run with PowerShell.

Step 2: Then there will be a dialog like following.

Here are some code snippets for your references

Stop-Process -Name csisyncclient  -Force  -ErrorAction SilentlyContinue
 
Stop-Process -Name msosync  -Force  -ErrorAction SilentlyContinue
 
$Regpath = "HKCU:\Software\Microsoft\Office\15.0\Common\Internet"
 
Remove-ItemProperty -Path  $Regpath -Name FileStoreCriticalError -ErrorAction SilentlyContinue
 
$item = Get-ItemProperty -Path $Regpath -Name FileStoreCriticalError -ErrorAction SilentlyContinue
 
If(!$item)
{
  $Filepath = "$env:userProfile\AppData\Local\Microsoft\Office\15.0\OfficeFileCache"
 
  If(Test-Path -Path  $Filepath )
  {
      Remove-Item -Path $Filepath  -ErrorAction SilentlyContinue -Recurse -Force
  }
 
}
 
Write-Host "Operation done. Please check."
cmd /c pause

Stop-Process -Name csisyncclient  -Force  -ErrorAction SilentlyContinue 
  
Stop-Process -Name msosync  -Force  -ErrorAction SilentlyContinue 
  
$Regpath = "HKCU:\Software\Microsoft\Office\15.0\Common\Internet" 
  
Remove-ItemProperty -Path  $Regpath -Name FileStoreCriticalError -ErrorAction SilentlyContinue 
  
$item = Get-ItemProperty -Path $Regpath -Name FileStoreCriticalError -ErrorAction SilentlyContinue 
  
If(!$item) 
{ 
  $Filepath = "$env:userProfile\AppData\Local\Microsoft\Office\15.0\OfficeFileCache" 
  
  If(Test-Path -Path  $Filepath ) 
  { 
      Remove-Item -Path $Filepath  -ErrorAction SilentlyContinue -Recurse -Force 
  } 
  
} 
  
Write-Host "Operation done. Please check." 
cmd /c pause

Prerequisite

Windows 8

Office 2013

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