Reset Windows Update Agent

This Script allow reset the Windows Update Agent resolving issues with Windows Update.
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  • appidsvc WILL restart
    2 Posts | Last post March 07, 2020
    • The script/app does not work with regards to resetting windows update. It tries to close appidsvc service but just about anything will restart it again. You cannot disable this service either. 
    • Hi Olli,
      This article gives you some comments that may be useful:
  • call :print ?
    3 Posts | Last post March 07, 2020
    • C:\temp>call :print Checking the services status.
      The system cannot find the batch label specified - print
      script is calling :print quite a few times...
    • new, missed the first part of the script
    • Hi Kari,
      You can find a copy of this script at
  • Not the same
    4 Posts | Last post March 07, 2020
    • Has this tool been changed? It used to open up a DOS window with different troubleshooting options.
    • Nevermind. Answered my own question. You have to run ResetWUEng.cmd file as an Administrator.
    • Can you help me? It says run as administrator, and I have all permissions and administrator status, but it still will not let me run the program?
    • Please see the following link:
  • Unable to get update in Windows 10 Pro
    3 Posts | Last post March 07, 2020
    • When I running the command 
      DISM.exe /Online /Cleanup-image /Restorehealth
      I am getting the Error: 87
      I am unable to update the Windows 10.
      It is writing your device is missing important security and quality fixes.
      Please help.
    • I get (got) Error:87 and the command was not executed because I failed to put a "Space" in front of any and all forward slashes /. 
    • TKDas, this error has two sources: the first one is a typing error and the second is serious damage to the operating system.
      I recommend you make a backup and try an inplace installation to repair your operating system.
  • Is Windows Update Reset Tool safe?
    2 Posts | Last post March 07, 2020
    • I cannot upload windows updates.  The virtual agent sent instructions to scan and run ResetWUEng file.
      Scan completed successfully but when running reset tool, I received a warning message that Windows was not responsible for damage to my PC.
      Is this tool safe to run?
    • Hi panamanorth,
      This message is a disclaimer notice.
      As a technology consultant, we make sure to offer the best solution to the inconvenience of users. However, we cannot guarantee that the result will be satisfactory for everyone. For this reason we have placed this notice.
  • asks me to run as administrator
    2 Posts | Last post March 07, 2020
    • Except I am and it still doesn't allow me to run. 
    • Hi spqr151,
      Please see the following link:
      I hope this is helpful to you.
  • Option #11 changes Insider Ring to "Custom"
    4 Posts | Last post December 17, 2019
    • in term that prevents the update from coming in
    • You are awesome, man! :)
    • Thanks EQuito!
    • Thank you very much for your kind favor.
  • Re: Which file to download?
    2 Posts | Last post December 16, 2019
    • Had problems updating Win10.  As part of the "Get Help" from the Automated Agent, eventually I got to this from the Agent: 
      "Download the Windows Update Reset Tool
      Click here to download the Windows Update Reset Tool.
      After it downloads, open the .zip file, and run the ResetWUEng file."
      You recommended downloading the file wureset11008_setup_winx64.exe.  But that is not a zip file that the Agent said to download.  So which file should be downloaded?
    • Hi Ali,
      The executable version of this tool has some additional options that are not found in the script version.
      You can use the script version if you only want to reset the windows update components
  • Which "Download" button should we click on?
    1 Posts | Last post December 05, 2019
    • Why are there two buttons to click on?
  • Nada Internet Explorer
    3 Posts | Last post November 24, 2019
    • Hey, Manuel,
      This follows on the answers at this thread:
      The issue is WU can't find IE11. Here's the log from the script:!Ak71HCtdvRa9grBdlKA4irOQ_HcIiA
      The question remain:
      IE11, where art thou?
      Thanks for reading!
    • Hi LaurieSt,
      I'm sorry for being late.
      I have been reviewing your case, however I notice that you are trying to install an update that is not suitable for your operating system since it seems to be an update for a 64-bit version of Windows 7.
      I would like more information about it.
      I remain attentive to your comments.
    • Hi Gil! Thanks for coming back. Yeah, on a different rig now, and the urgency to "upgrade" IE32 to IE64 has passed. For some reason or other, the system did not want to install IE64 regardless of where it came from, or what it was for. But what we do know is MS have sized it up for the bit bucket in favour of their other offering.
      As a matter of interest, the only reason for wanting it was to run an old 64 bit Java program.
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