Script to fix issues described in KB2027593

Introduction

This sample can help you resolve the issue “The new printer status is Offline after you delete a print queue and then restart a Windows-based computer” described in KB2027593. It demonstrates how to list printers, print queues and how to delete evil registry key for print queue by using PowerShell script. This script completes the tasks by using registry and WMI Win32_Printer class.

Scenarios

Consider the following scenario:

In this scenario, the status of the new print queue is displayed as Offline. To solve this issue, you can use this script to get and remove evil registry key which cause the problem after you delete a print queue but before you add a new print queue of the same name.

Script

This script contains the following advanced functions:

You can use this script in the following ways:

Method 1:

1. Download the script and copy it to your computer.

2. Open the script file with Notepad or any other script editors.

3. Scroll down to the end of the script file, and then add the code to call the functions.

4. Save the file and then run the script on the computer.

Method 2:

1. Rename scriptname.ps1 to scriptname.psm1 (PowerShell Module file)

2. Run Import-Module cmdlet to import this module file in PowerShell Console.
Import-Module filepath\scriptname.psm1

Here are some code snippets for your references. To get the complete script sample, please click the download button at the beginning of this page.

 

PowerShell
Edit|Remove
Try{ 
    $KeyPrintQueue = $BaseKeyPrintQueues.OpenSubKey(` 
    "System\CurrentControlSet\Control\Print\Printers\" ` 
    + $KeyPrintQueueName, $false) 
    } 
    Catch{ 
    Write-Error ($Message.FailToOpenSubKey + 
    " [HKEY_CURRENT_CONFIG\System\CurrentControlSet\Control\" + 
    "Print\Printers\" + $KeyPrintQueueName +" ]") 
    return $Null 
    } 
  
    $KeyPrintQueueValuesList = $KeyPrintQueue.GetValueNames() 
  
    If($KeyPrintQueueValuesList -contains 'PrinterOnLine'){ 
    $ValueType = $KeyPrintQueue.GetValueKind('PrinterOnLine') 
  
    If ($ValueType -eq "Dword"){ 
        If($KeyPrintQueue.GetValue("PrinterOnLine") -eq 0){ 
            $OSCPrintQueue = New-Object -TypeName PSObject 
            $OSCPrintQueue | Add-Member NoteProperty PrintQueueName ` 
            $KeyPrintQueue.Name.Replace( 
            'HKEY_CURRENT_CONFIG\System\CurrentControlSet\Control\Print\Printers\','') 
            $OSCPrintQueue | Add-Member NoteProperty Printer $null 
            $OSCPrintQueue | Add-Member NoteProperty ` 
            PrinterDriver $null 
            $OSCPrintQueue | Add-Member NoteProperty Computer ` 
            $Computer 
            $OSCPrintQueue | Add-Member NoteProperty IsEvilPrintQueue $true    
             
            # Get the printer info of a print queue 
            Foreach($OSCPrinter in $OSCPrinters){ 
                $PrinterName = [String]$OSCPrinter.PrinterName 
                $PrintQueueName = $KeyPrintQueueName 
                 
                If($PrintQueueName -eq $OSCPrinter.PrinterName){ 
                    $OSCPrintQueue.Printer = $OSCPrinter.PrinterName 
                    $OSCPrintQueue.PrinterDriver = ` 
                    $OSCPrinter.PrinterDriver 
                    $OSCPrintQueue.IsEvilPrintQueue = $false  
                } 
                Else{ 
                    While($PrintQueueName -match "^.{1,}(\s){1}\(redirected(\s)[1-9][0-9]*\)$"){ 
                        $PrintQueueName = $PrintQueueName.Substring(` 
                        0,$PrintQueueName.LastIndexof(' (redirected')) 
                         
                        If($PrintQueueName -eq $OSCPrinter.PrinterName){ 
                            $OSCPrintQueue.Printer = $OSCPrinter.PrinterName 
                            $OSCPrintQueue.PrinterDriver = ` 
                            $OSCPrinter.PrinterDriver 
                            $OSCPrintQueue.IsEvilPrintQueue = $false  
                            Break 
                        } 
                    } 
                } 
                 
  
            } 
             
            $OSCPrintQueues += $OSCPrintQueue 
        } 
    } 
}

Examples

Example 01: Get all printers 
Command: Get-OSCPrinter
Screenshot:

Example 02: Get a specific printer 
Command: Get-OSCPrinter  -Printer <PrinterName>
Screenshot:

Example 03: Get all print queues 
Command: Get-OSCPrinter  -Printer <PrinterName>
Screenshot:

Example 04: Get print queue of a specific printer
Command: Get- OSCPrintQueue -Printer <PrinterName>
Screenshot:

Example 05: Delete evil registry key for a specific print queue
Command: Remove-OSCEvilPrintQueueRegKey -PrintQueue  <PrintQueueName>  
Screenshot:

Example 06: Delete all evil registry keys for print queues in the current computer
Command: Remove-OSCEvilPrintQueueRegKey 
Screenshot:

Prerequisites

Windows PowerShell 2.0

Additional Resources

Technical Resource: 

The new printer status is "Offline" after you delete a print queue and then restart a Windows-based computer 
Win32_Printer class