This is a SharePoint 2013 template for a trouble Ticket system. It includes the following features:
You can find the installation and customization instructions here:
Please note: This is a very simple template, i.e., not so many features. For a more robust trouble ticket template, visit the Falcon Helpdesk and Trouble Ticket App, which has some of the functions of an RMM tool. However, keep in mind that you will need intermediate SharePoint skills to upload and set it up. The URL is https://gallery.technet.microsoft.com/office/Trouble-Ticket-and-bab2b93b
For general inquiries, visit www.falconitservices.com however keep in mind that this is a labor of love, FREE of charge and we do not provide technical or instalaltion support.